HERE FOR GOOD
Our mission, vision and values define Fidelity Bank's foundation. Our core values are our promise to our clients. When we live the mission, “Here for Good”, and our values we enrich our strong heritage and ensure our longevity as a financially stable and operationally sound institution.
Fidelity will remain client focused, community minded, financially stable and operationally sound.
At Fidelity, our clients’ trust is at the heart of everything we do. We are committed to protecting the financial assets of our clients and providing a fulfilling and rewarding career for our teammates.
We belong to the communities we serve. We give back through volunteerism, financial capital and economic development. We foster a sense of fellowship between Fidelity team members and continually work to build relationships.
We understand and respond timely to the needs of clients both external and internal.
We deliver World Class Client Service through an unwavering focus on excellence in all we do. We understand mistakes sometimes happen. It is how we respond to the mistake that creates lifetime value.
We are a financially stable institution. Our relationships and decisions are long term.
We expect personal responsibility, accountability, and honest and open communication in all interactions.