Please fill out the fields in the form below. One of our representatives will contact you within one business day to complete the process.

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Your E-Sign and E-Statement Authorization allows us to provide you with electronic versions of important notices and documents associated with opening an account at Fidelity Bank. Certain laws and regulations require us to provide notices and disclosures to you in “writing” (typically a paper notice); with your consent, this authorization allows us to provide these documents to you electronically.

Please click here to acknowledge and read our E-Sign Disclosure and retrieve your Pass Code for authorization of E-Sign and E-Statement delivery. If you need assistance, feel free to contact our Customer Service Center at 800.220.2497.

Please provide us with the following information:

  • OKName is required
  • OKAccount Number is required
  • Phone

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    OKPhone is required
  • OKE-mail is required
  • OKE-Sign Pass Code is required
  • *Obtain the pass code from the above disclosure for E-Statement delivery.

    By proceeding with your enrollment in E-Sign and by clicking the "Submit" button below, you represent and warrant that (i) you have read and understand the E-Sign Authorization and Disclosure; (ii) you agree to accept the documents in an electronic format, and (iii) you agree that you have the required hardware and software necessary to access the account disclosures and to retain a copy of them.

  • OK is required

Directory

Fidelity Bank is here to service your needs, please contact the appropriate department or person below:

Customer Service & Consumer Lending

  • 1-800-220-2497

24-Hour Fastline

  • 1-877-931-3278

Commercial Lending

  • General Information
    (504) 454-5750

Consumer Loan Payoff

  • Thomas Weston
    (504) 681-6753

CRA / Fair Lending

  • Charles LeFevre
    (504) 569-8384

IRA

  • Mona Hicks
    (504) 569-8370

Legal Services

  • Lauren Dean
    (504) 681-6751

Loan Servicing

  • AJ Breaux - VP of Operations
    (504) 569-3436

Mortgage Loan Escrow

  • Nancy Ordoyne
    (504) 569-3429

Mortgage Loan Cancellations

  • Ronald Anderson
    (504) 569-3565

Mortgage Loan Insurance

Mortgage Loan Taxes

Mortgage Loan Payoffs

Special Assets / Collections

  • Charles Cochran
    (504) 569-8373
  • Jamie Pitts
    (504) 569-3435
  • Debbie Fontenot
    (504) 569-3454