Questions?

Directory

Fidelity Bank is here to service your needs, please contact the appropriate department or person below:

Customer Service & Consumer Lending

• 1-800-220-2497

24-Hour Fastline

• 1-877-931-3278

Commercial Lending

• General Information
  (504) 454-5750

Consumer Loan Payoff

• Thomas Weston
  (504) 681-6753

CRA / Fair Lending

• Charles LeFevre
  (504) 569-8384

IRA

• Mona Hicks
  (504) 569-8370

Legal Services

• Lauren Dean
  (504) 681-6751

Loan Servicing

• AJ Breaux - VP of Operations
  (504) 569-3436

Mortgage Loan Escrow

• Nancy Ordoyne
  (504) 569-3429

Mortgage Loan Cancellations

• Ronald Anderson
  (504) 569-3565

Mortgage Loan Insurance

• Amy Anderson
  (504) 569-3523
• Amy Hamilton
  (504) 569-3430
• Steven Theisges
  (504) 569-3438
• email inquiries
  (insurance@bankwithfidelity.com)

Mortgage Loan Taxes

• Nina Johnson
  (504) 569-3425
• Shenell Scott
  (504) 569-3455
• Email inquiries at Tax Time
  (Nov - Mar)

Mortgage Loan Payoffs

• Customer Service
  1-800-220-2497
• Thomas Weston
  (504) 681-6753
• email inquiries
  (loanoperations@bankwithfidelity.com) 

Special Assets / Collections

• Charles Cochran
  (504) 569-8373
• Jamie Pitts
  (504) 569-3435
• Debbie Fontenot
  (504) 569-3454