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Directory

Fidelity Bank is here to service your needs, please contact the appropriate department or person below:

Customer Service & Consumer Lending

  • 1-800-220-2497

24-Hour Fastline

  • 1-877-931-3278

Commercial Lending

  • General Information
    (504) 454-5750

Consumer Loan Payoff

  • Thomas Weston
    (504) 681-6753

Community Reinvestment Act - CRA

  • Charles LeFevre
    (504) 569-8384

Fair Lending

  • Deana Veal
    (985) 231-0733

IRA

  • Mona Hicks
    (504) 569-8370

Legal Services

  • Lauren Dean
    (504) 681-6751

Loan Servicing

  • AJ Breaux - VP of Operations
    (504) 569-3436
  • P.O. Box 5990 , Metairie, LA 70009

Mortgage Loan Escrow

  • Nancy Ordoyne
    (504) 569-3429

Mortgage Loan Cancellations

  • Ronald Anderson
    (504) 569-3565

Mortgage Loan Insurance

  • Amy Anderson
    (504) 569-3523
  • Amy Hamilton
    (504) 569-3430
  • Steven Theisges
    (504) 569-3438

Mortgage Loan Taxes

  • Nina Johnson
    (504) 569-3425
  • Shenell Scott
    (504) 569-3455

Mortgage Loan Payoffs

  • Customer Service
    1-800-220-2497
  • Thomas Weston
    (504) 681-6753

Special Assets / Collections

  • Charles Cochran
    (504) 569-8373
  • Jamie Pitts
    (504) 569-3435
  • Debbie Fontenot
    (504) 569-3454

Qualified Written Requests

  • Notice of error, complaints, requests for information or other qualified written requests: P.O. Box 5990 , Metairie, LA 70009