Want to change your PIN or your Fidelity Debit Card?  Or Worse yet, you've forgotten your PIN and need help resetting it.  You've come to the right place.  Keep reading for information on how to solve these issues.

If you know your PIN you can change it;

  • By visiting any Fidelity Branch 
  • At any Fidelity ATM
  • By calling our PIN Activation Line at 1.866.633.5293

If you do not know your PIN you can change it;

  • By visiting any Fidelity Branch

Keep in mind, you can still use your Debit card as a Credit card and use the signature verification option until you change the PIN on your card.

If your PIN is blocked due to excessive PIN Number attempts (three invalid Pin Number Attempts) you can unblock it;

  • By calling or visiting any Fidelity Branch 
  • By calling our Customer Service Center at 1.800.220.2497 during normal business hours

Click Here for a listing of Branch Locations and Business Hours