Please fill out the form below to change your address, email or phone.

  • OKName is required
  • OKLast 4 Digits of Primary Account is required
  • OKLast 4 Digits of Social Security Number is required
  • OKAmount of Most Recent Deposit is required
  • OKE-mail is required
  • OKPhone is required
  • New Address

    OKNew Address is required

    New Address

  • OKCurrent Address is required
  • OKCurrent City is required
  • OKCurrent State is required
  • OKCurrent Zip Code is required
  • OKNew Address is required
  • OKNew City is required
  • OKNew State is required
  • OKNew Zip Code is required
  • New E-mail Address

    OKNew E-mail Address is required
  • OKE-mail Address is required
  • New Phone Number

    OKNew Phone Number is required
  • OKPhone Number is required
  • Credit Card Address Change

    OKCredit Card Address Change is required
  • OKCardholders Name is required
  • OptionalOKBusiness Name (if Applicable) is required
  • OKLast 4 digits of Credit Card is required
  • Address Change Type

    OKAddress Change Type is required
  • OKStreet Address is required
  • OKAddress Line 2 is required
  • OKCity is required
  • OKState is required
  • OKZip Code is required
    OKIf you provide your contact information you authorize Fidelity Bank or its affiliates to contact you. Your authorization allows us to use text messaging and automatic telephone dialing systems in connection with calls made to any telephone number you provide, even if the telephone number is assigned to a cellular or mobile telephone service or other service for which the called party is charged. You may contact us anytime to change these preferences. is required
    OKBy selecting this box I acknowledge that I am not under the age of 13 and approve submission of this information. is required
  • OK is required


We're here to help answer any questions you may have.  Feel free to contact us at one of the numbers below:

Customer Service

  • 1.800.220.2497

24-Hour Fastline

  • 1.877.931.3278

Qualified Written Requests

  • Notice of error, complaints, requests for information or other qualified written requests: P.O. Box 5990 , Metairie, LA 70009