Important Fraud Alert - Phishing Scam Targeting Homeowners

We have been made aware of fraudulent mailings that falsely reference Fidelity Homestead Savings Bank in an attempt to trick recipients into calling a phone number to discuss “urgent matters” about a home warranty.

Please be advised:

  • These mailings are not from Fidelity Bank or any of our divisions.
  • The sender is not affiliated with Fidelity Bank in any way.
  • The notice may claim your home warranty is expiring or expired and urge you to call 1-800-692-4491.
  • This is a scam designed to collect your personal or financial information.

What You Should Do:

  • Do not call the number listed.
  • Do not share any personal information.
  • If you have questions about your account or home loan, contact us directly using the phone numbers on our official website or your account statements.
  • Report suspicious mail to our Customer Service team at 1-800-220-2497.

Fidelity Bank is committed to protecting your financial security. Please stay vigilant and reach out if you need assistance verifying any communication claiming to be from us.