Consumer Privacy Policy

Last Revised: February 2024

FACTS WHAT DOES FIDELITY BANK DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and income
  • Account balances and transaction history
  • Payment history and credit history

When you are no longer our customer, we continue to share your information as described in this notice.

How? All financial companies need to share client personal information to run their everyday business. In the section below, we list the reasons financial companies can share their personal information; the reasons chooses to share; and whether you can limit this sharing.

 

Reasons we can share your personal information Does Fidelity Bank share? Can you limit this sharing?
For our everyday business purposes –
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes –
to offer our products and services to you
Yes No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes –
information about your transactions and experiences
No We don't share
For our affiliates’ everyday business purposes –
information about your creditworthiness
No We don’t share
For our affiliates to market to you No We don't share
For nonaffiliates to market to you No We don’t share
Questions? Call toll-free 800.220.2497 or go to www.bankwithfidelity.com

 

Who We Are  
Who is providing this notice? Fidelity Bank, including its divisions NOLA Lending and Andi

 

What We Do  
How does Fidelity Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Fidelity Bank collect my personal information?

We collect your personal information, for example, when you

  • Open an account or apply for financing
  • Give us you contact information
  • Perform transactions or show your government-issued ID

We also collect your personal information from others, such as credit bureaus, affiliates or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

 

Definitions  
Affiliates

Companies related by common ownership or control. They can be financial and non-financial companies.

  • Fidelity Bank has no affiliates.
Nonaffiliates

Companies not related by common ownership or control. They can be financial and non-financial companies.

  • Fidelity Bank does not share with nonaffilites so they can market to you
Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Our joint marketing partners include credit card companies and banking services companies.

 

Privacy & Security