View our Mobile Banking Privacy Notice.

Consumer Privacy Notice

Last Revised: April 2020

Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number
  • Account balances
  • Payment history
  • Credit history
  • Account transactions
  • Checking account information

When you are no longer our customer, we continue to share your information as described in this notice.

How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Fidelity Bank chooses to share; and whether you can limit this sharing
Reasons we can share your personal information Does Fidelity Bank share? Can you limit this sharing?
For our everyday business purposes –
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes –
to offer our products and services to you
Yes No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes –
information about your transactions and experiences
No We don't share
For our affiliates’ everyday business purposes –
information about your creditworthiness
No We don’t share
For nonaffiliates to market to you No We don’t share
Questions? Call toll-free 800.220.2497 or go to
Who We Are
Who is providing this notice? Fidelity Bank
What We Do
How does Fidelity Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

We also maintain other physical, electronic and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.

How does Fidelity Bank collect my personal information?

We collect your personal information, for example, when you

  • Open an account
  • Apply for financing
  • Give us your contact information
  • Provide your mortgage information
  • Show your government-issued ID

We also collect your personal information from others, such as credit bureaus, affiliates or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.


Companies related by common ownership or control. They can be financial and non-financial companies.

  • Fidelity Bank has no affiliates.

Companies not related by common ownership or control. They can be financial and non-financial companies.

  • Fidelity Bank does not share with nonaffilites so they can market to you
Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Our joint marketing partners include credit card companies and banking services companies.

Mobile Banking Privacy Notice

Last Revised: March 2021

Welcome to Fidelity Bank Mobile banking. This notice explains how we collect and use information when you use the Fidelity Bank Mobile application. This Mobile Banking Privacy Notice supplements and should be read in combination with our Consumer Privacy Notice for information about how Fidelity Bank gathers, maintains, and stores your personal information.

Fidelity Bank offers you the ability to access some of our products and services through mobile applications and mobile-optimized websites ("Fidelity Bank Mobile"). When you use Fidelity Bank Mobile, we may collect information such as your location, unique device identifiers for your mobile device, your pages visited, your first name for product personalization purposes, application entry and exit, and information about your location. Fidelity Bank Mobile application creates a Globally Unique Identifier (GUID) upon initial application access, which is used for identifying a user and sending marketing campaigns. This GUID is unique for each device/app and changes after every application reinstall.